FAQs

Simply browse our seed collections, add items to your basket, and proceed to checkout. We accept all major credit cards, PayPal, and Apple Pay.

Standard shipping is $5.99 for orders under $88. Orders of $88 or more ship free! We ship via USPS First Class or Priority Mail depending on order size.

Orders are processed within 1-2 business days. Standard shipping typically arrives within 5-7 business days. Priority orders arrive within 2-3 business days.

Currently we ship only within the United States, including Alaska and Hawaii. International shipping may be available in the future.

Yes! Once your order ships, you will receive a confirmation email with a tracking number. You can also check your order status by logging into your account.

Due to the perishable nature of plants and seeds, we cannot accept returns on opened seed packets or living plants. Unopened items may be returned within 30 days for a full refund. If you receive damaged or incorrect items, please contact us immediately.

Yes! Digital gift certificates are available in amounts from $10 to $100. They are delivered by email and never expire.

We process orders quickly! If you need to make changes, please contact us within 2 hours of placing your order. Once an order has shipped, it cannot be modified.

Yes, all Orchwood seeds are 100% non-GMO. We are committed to providing natural, open-pollinated, and heirloom varieties that you can trust.

Many of our seeds are certified organic, which is noted on the product page. All of our seeds are grown using sustainable practices, even those not carrying organic certification.

Store seeds in a cool, dry, dark place. A sealed container in the refrigerator works well. Most vegetable and flower seeds remain viable for 2-4 years when stored properly.

The USDA Plant Hardiness Zone Map can help you determine your growing zone. Enter your zip code at the USDA website to find your specific zone. Each product page includes zone recommendations when applicable.

This varies by plant type and your growing zone. As a general rule, start seeds indoors 6-8 weeks before your last expected frost date. Check each seed packet for specific timing recommendations.

Absolutely! Every seed lot is tested for germination rates before packaging. We guarantee a minimum germination rate that meets or exceeds federal standards. Our seed lots are typically well above the minimum.

While we cannot guarantee growing results due to varying conditions, if you believe you received a defective seed lot, please contact us. We stand behind our seeds and will work with you to make it right.

Yes! In addition to flower seeds and bulbs, we carry living plants, succulents, preserved fresh flowers, gardening tools, and flower fertilizers. Browse our full collections to find everything you need.